Ai Pin has a built-in battery and also comes with a standalone battery, the Battery Booster. When Ai Pin and Battery Booster are connected, the Battery Booster charges Ai Pin’s built-in battery to increase the amount of time you can use it. 

Your Pin also comes with a Charge Pad. You can either charge your Booster on the Charge Pad on its own, or together with your Pin. (Ai Pin cannot be charged by itself on the Charge Pad.)

Using the Charge Pad

1. Place the Charge Pad on a flat surface and close enough to a wall outlet so that you can easily plug in the Adapter.
2. Connect the USB-C Cable to the Charge Pad and the Adapter.
3. Plug the Adapter into a wall outlet. 
4. Connect your Ai Pin + Booster together and place them on the Charge Pad. You’ll hear a chime when the pair begins to charge.

   

Tips & solutions

Charge Pad light pulses or blinks red

Upon charging, if the Charge Pad blinks red twice, you may have moisture or debris impacting charge. To resolve, follow these steps:

1. Unplug the USB-C Cable from the Charge Pad.
2. Remove Ai Pin and Battery Booster from the Charge Pad.
3. Use a clean, dry cloth to thoroughly wipe the well of the Charge Pad and the Booster connectors. (The connectors look like half circles.) Do not use water on the connectors.
4. If there is a visible moisture, tap or shake Booster to remove excess liquid.
5. Reconnect Charge Pad and USB-C Cable.
6. Reattach place the Booster (and, optionally, Ai Pin) on the Charge Pad.
7. If the Charge Pad light continues to blink red, repeat steps 1-4 and set Booster aside for 24 hours, allowing residual moisture to dry completely. 

If Charge Pad continues to blink red after following the steps above, contact Support. 

Charge Pad light pulses red, then blinks amber

If the Charge Pad blinks red for an extended period of time, followed by amber blinks, continue charging for two minutes. If at any point the Charge Pad begins to only blink red, follow steps 1-4 above.